Privacy Policy

Your privacy is critically important to us. At Brand X Huaraches, we have a few fundamental principles:

· We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

· We store personal information for only as long as we have a reason to keep it.

· We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.

· We help protect you from overreaching government demands for your personal information.

· We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Information We Collect

Personal information

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Website register on the Website or for Services, place an order, list an item for sale, and in connection with other activities, services, features, or resources we make available using our Services. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Website anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, but it may prevent them from engaging in certain Website related activities or other Services.

Brand X Huaraches is located in the United States, and when you use our Website and our Services, we collect, use and store your information in the United States. Your personal information will be subject to laws of the United States, which may differ from your country of residence. For example, the law of the United States may require that your personal information be disclosed to government agencies under different circumstances than in your country of residence.

Web browser cookies

Our Website may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, we note that some parts of the Website may not function properly.

How we use information collected

In general, the personal information we collect is used for the primary purposes for which it was collected, including:

To deliver our Services to you

Brand X Huaraches may use User’s personal information to deliver the Services and any other goods, services, or information that you request from Brand X Huaraches or any other user of the Brand X Huaraches Website or Services.

To prevent, detect, and mitigate illegal activities

Brand X Huaraches may use User’s personal information to prevent, detect, and mitigate fraudulent, counterfeit, or illegal activities.

To provide or improve customer service

We may use personal information to help us respond to your customer service requests and support needs more efficiently.

To personalize user experience

We may use personal information in the aggregate to understand how our Users as a group use our Services and resources provided on our Website.

To improve our Website

We may use personal information obtained from the feedback you provide to improve our products and services.

To process payments

We may use personal information obtained when placing an order to provide service to that order. We only share this personal information with third-party payment providers, including PayPal to the extent necessary to provide the service.

To run a promotion, contest, survey, or other Website feature

We may use personal information to send information that Users have agreed to receive about topics we think will be of interest to them.

To send periodic emails

We may use personal information such as email addresses to send Users information and updates pertaining to their order. A User’s email address may also be used to respond to their inquiries, questions, and/or other requests. If a User agrees to be on our mailing lists, they will receive emails that may include company news, updates, related product or service information, etc.

Unsubscribe/Opt-out

If at any time the User would like to unsubscribe from receiving future promotion, content, survey, feature, or other marketing information or emails, we include detailed unsubscribe instructions at the bottom of each email. You may not, however, unsubscribe from emails about your account status or order status.

Other uses

We may also use your personal information for a secondary purpose that is related to a purpose for which we collected it, where you would reasonably expect us to use your personal information for that secondary purpose.

How we protect your information

We adopt appropriate data collection, storage and processing practices, and security measures that are designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website or Services.

Disclosing your personal information

We do not sell, trade, or rent Users’ personal information to others.

Brand X Huaraches may disclose Users’ personal information to the following parties and for the purposes for which it was collected as described above:

Sellers from whom you have purchased items

When you buy an item on Brand X Huaraches, if the seller does not elect to use her own shipping materials, the seller receives a Brand X Huaraches-branded shipping kit with a pre-paid, pre-addressed postage label with your full street address. The information will only include that which is necessary and relevant to successfully complete your order. The seller is strictly prohibited from using your information for anything other than completing the sale.
Business partners, trusted affiliates, and third-party service providers

We may disclose generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates, and advertisers, without notification to the User of such disclosure. We may use third-party service providers to help us operate our business and our Website or administer activities on our behalfs, such as sending newsletters or surveys. We may disclose your information, including your personal information, to these third parties only to the extent necessary for them to provide such services to us and such third party service providers are contractually obligated to maintain the confidentiality and security of that information. These third parties may be located outside of your country of residence, including in Canada, Australia, or the European Union (“Offshore Recipients”). In this case, your personal information would be subject to the laws of the country in which the Offshore Recipient is located, which may have laws that require that your personal information be disclosed to government agencies under different circumstances than would your country of residence. While Brand X Huaraches remains committed to protecting your personal information, you consent to this disclosure and acknowledge that Brand X Huaraches has no control over, and is not liable for, the acts and omissions of Offshore Recipients.

We may use personal information obtained when placing an order to provide service to that order. We only share this personal information with third-party payment providers, including PayPal to the extent necessary to provide the service.
Brand X Huaraches Users

We may use user information obtained from account activity including the total number of sales, last active timeframe, and message response time, in order to provide seller performance information to Brand X Huaraches users.

Administration and How to Contact Us

Storing Your Information

Brand X Huaraches will retain and store your personal information for as long as is necessary to provide you the Services and any other ancillary purposes. Following termination or deactivation of your account, Brand X Huaraches or its service providers may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about the termination or deactivation of your account, please contact us directly using the contact details below.

Opt-out

If you would like to opt-out of communications from Brand X Huaraches, please follow the unsubscribe instructions at the bottom of the emails you receive from us or contact us directly using the contact details below.

Access, correction, and complaints

If you wish to access, correct, or update the personal information we hold about you, please contact us directly using the contact details below. Where permitted by law, Brand X Huaraches may charge a reasonable amount for providing access to personal information, or refuse access to personal information.

If you have any questions or concerns about Brand X Huaraches’s collection, storage, use or disclosure of personal information, or if you believe that Brand X Huaraches has not complied with this Privacy Policy or applicable privacy law, please contact Brand X Huaraches using the contact details below. When contacting Brand X Huaraches, please provide as much detail as possible in relation to the question, issue or complaint. Your complaint will be taken seriously and will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. Brand X Huaraches requests that you cooperate with Brand X Huaraches during this process and provide any relevant information that may be required.
Your acceptance of these terms

By using this Website or our Services, you signify your acceptance of this Privacy Policy and our Terms of Use Agreement. If you do not agree to this policy, please do not use our Website or Services. Your continued use of the Website and Services following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact us

If you have any questions about this Privacy Policy, the practices of this Website, our third-party service providers, or your dealings with any of our Services, please email info@brandxhuaraches.com or contact us at:
Brand X Huaraches
4228 Telegraph Ave.
Oakland, CA 94609
Phone: 510.658.9006

For California residents only:

If you are a California resident and if you wish to submit a request to exercise your consumer rights under the CCPA (explained in detail below), you may contact us via email at brandx@brandxhuaraches.com.
Privacy notice for California Residents
Effective Date: January 1, 2020

This Privacy Notice for California Residents (“California Privacy Notice”) is a supplement to Brand X Huaraches’s Privacy Policy above and applies solely to Users who are residents of the State of California (as defined in Section 17014 of Title 18 of the California Code of Regulations).

Brand X Huaraches adopts this California Privacy Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), and any defined terms as used herein shall have the same meaning as defined terms in the CCPA.

Your Rights

If you are located in certain parts of the world, including California and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
European General Data Protection Regulation (GDPR)

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

· Request access to your personal data;

· Request correction or deletion of your personal data;

· Object to our use and processing of your personal data;

· Request that we limit our use and processing of your personal data; and

· Request the portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.
California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (“CCPA”) requires us to provide California residents with some additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it.

The CCPA also requires us to provide a list of the “categories” of personal information we collect, as that term is defined in the law, so, here it is. In the last 12 months, we collected the following categories of personal information from California residents, depending on the Services used:

· Identifiers (like your name, contact information, and device and online identifiers);

· Commercial information (your billing information and purchase history, for example);

· Characteristics protected by law (for example, you might provide your gender as part of a research survey for us);

· Internet or other electronic network activity information (such as your usage of our Services, like the actions you take as an administrator of a WordPress.com site);

· Geolocation data (such as your location based on your IP address);

· Audio, electronic, visual, or similar information (such as your profile picture, if you uploaded one);

· Professional or employment-related information (for example, your company and team information if you are a Happy Tools user or information you provide in a job application); and

· Inferences we make (such as the likelihood of retention or attrition).

Privacy Policy Changes

Although most changes are likely to be minor, Brand X Huaraches may change its Privacy Policy from time to time. Brand X Huaraches encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (like adding a statement to our homepage or blog or sending you a notification through email or your dashboard). Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.